Duties and Responsibilities
As Room Attendant, I will assume full responsibility for the efficient operation in the following:
Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
Assist guests with special needs and requirements.
Stock supply wheel trolley with required room supplies for shift.
Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
Change bed linen with clean bed sheets and pillowcases as per the resort policy.
Care for all details, the style and the overall appearance of all areas.
Apply, use and maintain equipment with very best care and is responsible for it.
Provide turn down service according to service standard, including re stock of minibar.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Room Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
Fluent in English and/or French
European or Swiss passport