Team Services Manager

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.

THE POSITION

These are your key tasks:

• Leading the full Team Services project lifecycle (planning and operations) for assigned tournaments, in coordination with FIFA functional areas and local entities/organising committees.
• Managing all team-related operations, including accommodation, logistics, transport, security interfaces, and effective communication with participating teams.
• Organising and overseeing tournament-related events such as virtual team meetings, team workshops, and inspection visits.
• Developing and adapting Team Services policies, requirements, and guidelines in collaboration with local stakeholders.
• Recruiting key Team Services staff at local entities, and briefing both permanent and temporary staff for tournament operations.
• Managing knowledge capture initiatives, including post-event reports, team surveys, debriefs, and documentation.
• Supporting the Head of Department with assigned projects and departmental initiatives.
Travelling as required for site visits, operational meetings, and during tournament time.

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YOUR PROFILE

We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

• Minimum 5 years of experience in professional football and/or event management, ideally with exposure to international tournaments.
• Strong expertise and passion for international women’s football, including knowledge of competitions and leagues across all six Confederations.
• Experience working with national teams or professional football clubs.
• Solid understanding of team service-related areas such as accommodation, travel, transport, security, logistics, and media, and the ability to manage the interfaces between them.
• Strong strategic thinking, organisational, and project management skills, with the ability to prioritise under pressure.
• Comfortable working independently and taking responsibility, while also being a collaborative team player.
• Culturally sensitive and experienced in working with individuals from diverse nationalities and backgrounds.
• Excellent communication skills, both written and verbal, with a professional presence in interactions with dignitaries and team representatives.
• Proficient in Microsoft Word, PowerPoint, Excel, and MS Teams; familiarity with FIFA-specific tools and platforms is an advantage.
• Fluent in English (written and spoken); proficiency in any other FIFA language (French, Spanish, German, Portuguese) is an asset.
• Willingness to travel extensively and be available for stand-by duties.

PERKS & BENEFITS

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:

• Health and fitness: Regular football sessions for all abilities, plus on-site gym.
• Home office: Up to two days of home office per week if work permits and home office allowance for all.
• Language courses: Offered to all staff to aid personal and professional growth.
• Continuous learning : We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
• Pension: Flexible pension benefits with generous employer contributions.
• Relocation assistance: A dedicated team will be on hand to support your relocation.
• Sustainability: We support all employees using public transport.
• Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
• Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

About FIFA

We are FIFA, the global governing body for football.

Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.

We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami and Paris, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.