Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.
What actually makes a Grand Hotel? It is ahead of its time, it creates traditions and cultivates them. Would you like to develop your own traditions and strengthen our positioning as a sporty, welcoming and refreshingly uncomplicated 5-star hotel?
Then we are looking for you for the coming winter season 2025/2026 as a Supervisor in Room Service!
What actually makes a Grand Hotel? It is ahead of its time, it creates traditions and cultivates them. Would you like to develop your own traditions and strengthen our positioning as a sporty, welcoming and refreshingly uncomplicated 5-star hotel?
Then we are looking for you for the coming winter season 2025/2026 as a Supervisor in Room Service!
Key Responsibilities
Your motto is to be a perfect and endearing host to every guest. Together with the entire service team, you will ensure the culinary experience of our guests in our Room Service Outlet.
Your main tasks include:
Your main tasks include:
- Coordinating with Waiter/ Waitress & Minibar Attendant.
- Responsible for taking orders by phone and correct booking in POS communication to service and kitchen.
- active explanation and sale of all food/drinks offered as well as offering alternatives.
- Monitoring of utilities, supplies and removal of waste.
- Ensuring that the workplace and its surroundings are always kept clean and organised.
- Organising and carrying out preparation and follow-up tasks.
- Dealing courteously and efficiently with guest enquiries and complaints and reporting to supervisor(s).
- Competent use of the POS system to the level of training required in the department.
- Support with stocktaking of products and work equipment.
- Supervision of service and taking over instructions for the team.
Skills, Knowledge and Expertise
- Completed training in a comparable hotel and professional experience in upscale gastronomy
- Several years of experience in a similar position
- In addition to your impeccable appearance and well-groomed appearance, you impress with your natural charm, communication skills and knowledge of human nature
- Ability to work under pressure, flexibility and very high quality awareness
- Structured and organised way of working
- Great interest in team-oriented work
- Very good knowledge of German and English; any other language is an advantage
Benefits
- Live and work in the heart of the Engadine Alps
- A wide range of creative opportunities
- Pleasant working atmosphere in a young and dynamic team
- International career prospects and development opportunities
- Outstanding employee benefits in all Kempinski Hotels
- Staff accommodation in the immediate vicinity of the hotel incl. washing facilities, fitness & communal room and a wide range of meals in our staff restaurant. Laundry facilities, fitness & communal room, kitchen and a wide range of meals in our staff restaurant
- Free use of the in-house daycare centre to look after employees' children
- Monthly employee activities such as ski, snowboard and cross-country skiing courses, hiking excursions, spa evenings and German courses
- Internal ‘Feel Good Committee’ to help shape all welfare issues
About Grand Hotel des Bains Kempinski St. Moritz
An icon of alpine glamour.
Grand Hotel des Bains Kempinski is the most glamorous gateway to St Moritz, offering timeless European luxury in a breath-taking mountain setting. Its celebrated alpine spa, impeccably styled suites, and award-winning restaurants draw guests and gastronomes from around the world, while its location at the foot of the legendary Hahnensee ski run offers unrivaled access to the slopes of the Engadin Valley.
A seasonal property, our employee experience caters to the adaptable hotelier who values a more flexible and dynamic lifestyle. With four months on in the winter and summer seasons, our employees enjoy the opportunity to travel, study, or take on international assignments in the offseason. In addition to a diverse suite of learning programs, including culinary workshops under our Michelin Star chef, we encourage our employees to truly take in their St. Moritz experience with complimentary ski and snowboard lessons, access to housing, and fitness facilities, and an array of organized social activities. Surrounded by natural beauty, living and working in St. Moritz is a luxury in itself. This magical setting provides the perfect stage for Kempinski’s beautiful performance, and yours.
Grand Hotel des Bains Kempinski is the most glamorous gateway to St Moritz, offering timeless European luxury in a breath-taking mountain setting. Its celebrated alpine spa, impeccably styled suites, and award-winning restaurants draw guests and gastronomes from around the world, while its location at the foot of the legendary Hahnensee ski run offers unrivaled access to the slopes of the Engadin Valley.
A seasonal property, our employee experience caters to the adaptable hotelier who values a more flexible and dynamic lifestyle. With four months on in the winter and summer seasons, our employees enjoy the opportunity to travel, study, or take on international assignments in the offseason. In addition to a diverse suite of learning programs, including culinary workshops under our Michelin Star chef, we encourage our employees to truly take in their St. Moritz experience with complimentary ski and snowboard lessons, access to housing, and fitness facilities, and an array of organized social activities. Surrounded by natural beauty, living and working in St. Moritz is a luxury in itself. This magical setting provides the perfect stage for Kempinski’s beautiful performance, and yours.
Department
Food & Beverage
Employment Type
Seasonal - Full Time
Location
Switzerland - St. Moritz
Workplace type
Onsite
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