Company Description:
PARFOIS is a fast-expanding women´s accessories brand, targeting early adopters and followers of fashion trends for fashion accessories such as handbags, jewelry, wallets, sunglasses, belts, scarves, watches, hair accessories. With dedicated design teams in Porto and Barcelona, Parfois presents new styles in the stores every week! Offering value and fashion for money to its customers, PARFOIS is also unique for its clear and dynamic visual merchandising, creating a pleasant atmosphere in every store. PARFOIS started as a fashion accessory brand in the year of 1994, opening the first store in Oporto, Portugal.
Today PARFOIS has today more than 1000 shops in 70 countries. Come on board!
We are looking for a Deputy Manager in our store located in Manor Sargans (Grossfeldstrasse, 7320 Sargans, Suíça).
Job Description – Duties:
The Deputy Manager takes care of the lead and optimal management of his store and his collaborators, motivating his team towards the achievement of a common commercial goal.
Main Responsibilities:
- Guarantee the knowledge of business objectives and the growth of the performance indicators (KPI).
- Ensure levels of excellence in terms of customer service and the growth of omnichannel sales in stores and customer acquisition.
- Analyze and interpret all power BI sales reports, ensuring that all team members are aligned with regard to store performance and possible areas for improvement.
- Contribute for the implementation of commercial and product strategies established by the company and shared through the direct manager, as well as compliance with visual merchandising indications and correct store image, in organization, profiling, replenishment and cleaning of the store, the correct product display, permanent display and new collection, adapting the product display in the store when necessary, always with the approval of the area manager and support from the VM.
- Collaborate doing benchmarking, ONLINE and OFFLINE, with competitors/functional colleagues from other brands and even with customers in store, analyzing feedback and product, reporting to area manager.
- Collaborate and ensure with HR support, the attraction and selection and development of talent for the store. Manage the different profiles of the team in a positive and productive way. Collaborate in the selection processes, conducting interviews and evaluating the profile.
- Ensure the correct and effective management of the team, resolve existing conflicts, with support from AM and zone HR, the implementation of the schedules for the store (according to the AM's guidelines), floor management, picks, vacations.
- Ensure implementation together with the zone HR and AM, an effective management of working hours (FTE) in the store, complying with legal rules and approved budget.
- Control and ensure the knowledge of the brand's internal procedures (that impact the store - wiki), the store's defined schedule (opening and closing), the cash control – the cash closures, deposits, stock management and breakage, consumables – ensuring a correct management of time and priorities.
- Securing and communicating all incidences that occur in store: team, store, visual merchandinsing product, LED's, maintenance, warehouse, etc. (using the correct channels for this purpose) and that may negatively affect the store image.
- Execute, control and coordinate the planning of the employee’s working hours based on the trend of the activity and sales peaks and their registration in the company management applications (PISO).
Main Technical Skills:
- Positive attitude and ability to inspire the team.
- Rigorous, organized, observant and analytical.
- Proactive and high capacity for problem solving.
- Self-motivation.
- High capacity to adapt to change and adverse situations.
- Good communication skills, active listening and empathy.
- Availability and Flexibility
- High capacity to lead and motivate store teams.
- Orientation towards results
- Good Planning and anticipation skills
- Good ability to work in teams.
- Passion for Fashion and trends.
- High capacity to work under pressure.
- Knowledge of foreign languages.
- Information Technology: knowledge of MS Office, excel (intermediate level).
- Previous experience in the role, preferably in the fashion retail sector.
- Valid permit to work in Switzerland.
Job Type: Full-time
