Temporary contract - 6 months
Job Summary
The Customer Service Representative deals with all orders within his/her assigned regions.
Your responsibilities
- Enter and confirm sales orders placed by E-mail, EDI, and fax and support sales force in the region.
- Initiate customer and order set-up and ensure a timely response to all orders received from customers.
- Check product availability and coordinate shipments in the region, liaising closely with distributors.
- Provide customers with proof of delivery.
- Resolve customer pricing discrepancies.
- Process customer returns per company policies and procedures.
- Support sales force and internal team members for samples and supplies.
- Coordinate invoicing with the Finance team.
- Projects as assigned.
Your profile
- Commercial apprenticeship or equivalent diploma.
- Experience in international customer service is a plus.
- PC literate (Word, Excel, PowerPoint) and are familiar with using ERP systems, Sales Force experience would be advantageous.
- Fluent in English and other languages are an advantage.
- Excellent interpersonal and relationship building skills.
- Excellent organizational, communication and writing skills.
- Tact and diplomacy.
- Ability to multi-task.
Are you looking for uncommon opportunities with an extraordinary company? We are looking for people who can, do and will make a difference.
Please send your full application through our career website
To learn more about us, please visit: www.masimo.com
We look forward to getting to know you!
Job melden
