locations
Zurich (Flexible)
time type
Full time
posted on
Posted Today
job requisition id
JR108444
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Position: Account Executive – Retail & Manufacturing – Switzerland
Are you a motivated and results-driven Account Executive ready to open new doors for Genesys in the Retail & Manufacturing sectors in Switzerland?
If you’re passionate about customer experience (CX), skilled in enterprise software sales, and thrive on creating new business opportunities, we’d love to meet you.
About the Role:
As an Account Executive with Genesys, your mission is to drive revenue growth by securing new business in the Retail & Manufacturing industries. You’ll play a key role in Genesys’ expansion within this region by creating, developing, and closing new logo & expansion opportunities. This role is centered on prospecting and positioning Genesys as the solution of choice for large enterprises, building relationships with key stakeholders, and aligning customer needs with our innovative CX solutions.
Key Responsibilities:
- New Logo Acquisition: Proactively identify, engage, and close new logo opportunities in the Retail & Manufacturing sectors, positioning Genesys as a transformative partner.
- Expansion & Cross-selling: Deepen engagements and relationship within existing customers to grow the business and ensure customer retention
- Consultative Selling: Leverage your understanding of complex enterprise sales to develop tailored solutions that address customer challenges and showcase Genesys’ value.
- Sales Strategy: Develop and execute account and opportunity plans, ensuring a well-organized and strategic approach to your sales engagement.
- Cross-functional Collaboration: Work closely with Solution Consulting, Marketing, and other teams to ensure smooth transitions and robust support throughout the sales cycle.
- Relationship Building: Establish trusted relationships with economic buyers and decision-makers, becoming a go-to advisor who aligns Genesys solutions with their business goals.
- Revenue Growth & Pipeline Management: Maintain a strong pipeline of opportunities, accurately forecasting and reviewing sales progress with senior leadership.
- Networking: Foster partnerships with consultants, technology, and transformational partners to increase Genesys’ reach and execution capacity within key accounts.
What We’re Looking For:
- Industry Expertise: In-depth knowledge of the Retail & Manufacturing industries in Switzerland with a proven track record of success in these sectors. Including an existing network to tap into.
- SaaS & Enterprise Software Background: 5+ years of B2B experience selling complex enterprise software in a fast-paced environment, especially SaaS, with a history of meeting and exceeding revenue goals.
- Consultative Sales Approach: Ability to understand customer pain points and articulate the value of Genesys solutions, positioning our products effectively within new accounts as well as develop and execute expansion sales campaigns into existing accounts
- Experience in New Logo acquisition: Understand and apply key tactics to reach and land new logos.
- Team Player & Leader: Strong collaborator who thrives in a team setting, helping drive success across cross-functional teams.
- Exceptional Communication: Proficient in German and English, with excellent presentation skills suited for engaging senior leadership.
- Travel-Ready: Willingness to travel within the German-speaking area in Switzerland as needed to support sales efforts.
Why Genesys?
- Innovation-Driven Culture: Work with cutting-edge technology in a dynamic environment committed to delivering impactful solutions.
- Career Development: Opportunities for continuous learning and advancement within a supportive, growth-focused team.
- Comprehensive Benefits: Competitive compensation package, where work-life balance and employee well-being matter.
If you’re a tenacious sales talent with a passion for winning new business and building lasting client relationships, join us at Genesys and be part of our mission to transform CX in the Retail & Manufacturing industries in Switzerland.
#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit
www.genesys.com
.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at .
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Job melden
