As a renowned IT and AWS cloud service provider, we have been successfully shaping the digital landscape at several locations for over two decades. Our growth trajectory is unbroken and we are looking for reinforcement for our Amazon Connect & Conversational AI team.
The Local Managing Lead (LML) is responsible for the strategic and operational leadership of a tecRacer location. The goal is to strengthen the company’s market position within the respective region, ensure the implementation of corporate strategy, and foster close collaboration with central functions and Business Units.
The LML serves as a key link between the regional site and the global organization, contributing to the achievement of the company’s objectives at the local level.
Tasks
Customer and Market Management:
- Building and maintaining strong relationships with local customers, partners, and stakeholders.
- Supporting Sales teams in acquiring new clients and developing regional market potential.
- Ensuring high levels of customer satisfaction through direct engagement and consistent service
- Representing tecRacer at local industry events, forums, and networks.
- Development and implementation of a site strategy aligned with tecRacer’s global corporate
- Identification of regional market opportunities and trends to secure and increase
- Ensuring sustainable business development and profitability of the location.
- Contribution to shaping tecRacer’s strategic presence in the local ecosystem, including public
Operational Responsibilty:
- Responsibility for the day-to-day operations of the location, including infrastructure, resource
- Monitoring and controlling the site’s budget and financial performance.
- Ensuring compliance with corporate policies, legal, and regulatory requirements.
- Oversight of local vendor relationships and contract management relevant to operations.
- Close alignment with Business Unit Leads, Service Hubs, and other locations to leverage
- Supporting M&A in the successful onboarding of newly acquired businesses into the regional
- Working with Internal IT to ensure the site is technologically enabled and secure.
- Participation in cross-functional working groups to align on company-wide initiatives.
- Preparing regular reports on the performance of the location, including financial and
- Analyzing and assessing risks and opportunities, and taking proactive measures as needed.
- Participating in management meetings to align on strategic direction, initiatives, and targets.
- Providing local input into annual planning and forecasting processes.
- Requires master degree level preferably in: Business
extensive practical experience in this field and with this type of role.
- Position requires 8-10 years of experience
- Proven experience in leading a business location or a
- Solid knowledge of operational management, strategic
- Familiarity with regional market requirements andrelevant
- fluent in german and english
- willingness to travel
- Individual development - further training, learning time, certifications included
- Appreciative collaboration - flat hierarchies and fast decision-making
- Modern work equipment - you choose your setup
- Remote work and flexible working time models with 30 days' vacation
- Our offices: Hamburg, Hanover, Berlin, Duisburg, Frankfurt, Munich, Lucerne and Lisbon
- Diverse customer projects - from start-ups to large corporations