Company Description
Building the bank of tomorrow takes more than skills.
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.
We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.
Our +1000 employees work in a flexible way, without dress code and in multicultural teams.
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment
We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.
Are you all in? Don’t be shy, apply!
Job Description
We are looking for a Junior Sales Support Executive to help out the CIS & EEU Desk within our Global Sales HQ department. Your daily job will be as follows:
- Support the CIS & Eastern EU Desk with onboarding of new clients,
- Perform initial contact with the prospects as well as continuous follow up in coordination with the team member,
- Provide full support to all our Sales team members to ensure a high service level and meet the team targets,
- Handle incoming calls from prospects, clients and other departments,
- Handle general internal and external correspondence and mailing,
- View account forms, ensure completeness and correctness of the data provided for account opening purpose,
- Conduct customer due diligence checking and performing identification of clients via video conference,
- Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure account opening and funding,
- Other administration/ sales tasks as assignment from Line Manager.
Qualifications
- Graduated from a Bachelor or a Master in Economics or Finance,
- Russian speaker (mother tongue or fluent), English (fluent) and any other Eastern European language is an asset
- A previous experience in customer care or relationship management, in a financial services context, is an asset,
- Rigorous, great sense of priorities and excellent organizational skills,
- You have a talent in efficiency and strong communications skills,
- You have the ability to adapt yourself to a changing environment in a fast growing Bank,
- You have an open-minded and team-oriented spirit,