To strengthen our Personnel Service team, we are looking for a Team Leader for Personnel Service (m/f/d) starting November 2025 for the 2025/26 winter season and beyond.
You are seeking a new challenge. You enjoy working in a team, are service-oriented, and have already demonstrated your organizational and leadership skills in other positions within 4/5-star hospitality. Then Suvretta House is the right place for you. You will be jointly responsible for supervising and managing the entire Personnel Service department.
The season periods are from early December to early April and from early July to the end of October.
… have several years of professional experience in housekeeping/personnel service or in a comparable role
… possess good spoken and written skills in Italian and English, German is an advantage
… have strong organizational skills and leadership abilities
… demonstrate a high level of initiative, resilience, responsibility, and social competence
… are reliable, a team player, communicative, and discreet
… maintain a confident and neat appearance as well as excellent manners
… possess assertiveness combined with empathy and teamwork skills
- Visual and quality inspection of the cleaning of all staff rooms and common areas
- Ensuring order, hygiene, and compliance with internal standards
- Planning and carrying out thorough final cleanings when employees leave
- Organizing and documenting move-ins and move-outs (including handover protocols)
- Monitoring and coordinating room changes, taking occupancy into account
- Acting as the interface between HR, maintenance, laundry, housekeeping, and other relevant departments
- Close cooperation with housekeeping and the chief housekeeper
- Coordinating repair orders and technical issues in collaboration with the maintenance department
- Communicating with new employees regarding room assignments and house rules
- Managing internal laundry in cooperation with the laundry department
