Manager Patient & Site Engagement

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Manager, Patient & Site Engagement

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Manager, Patient & Site Engagement (PSE), located within multiple locations (Belgium, France, Italy, Germany, Spain, Switzerland, Ireland, UK, US). Position is a fully remote opportunity within the specified countries.

The Manager, PSE is responsible for the execution of programmatic recruitment, retention, and engagement strategies. They will collaborate with local, site facing roles as well as through counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics. The Manager PSE will be responsible for developing and training on materials and monitoring recruitment progress to meet local submission timelines.

You will be responsible for:

• Shape and execute TA / DAS / Program / Trial level programmatic, patient and site engagement strategies in support of overall PSE and/or FDA DAP plan in partnership with regional and country teams.

• Collaborate with site-facing roles on site-facing activities to obtain insight for the tailoring of fit-for purpose plans and tactics.

• Create site-facing materials and train site-facing teams throughout the end-to-end process.

• Manage recruitment timelines to meet the local submission process and maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.

• Identify and provide Key Performance Indicators (KPI) and conduct Return on Investment (ROI) analysis to determine the effectiveness of recruitment and engagement strategies and tactics.

• Train and support individual study teams across the Cross-TA portfolio’s in developing a diversity plan, ensuring equitable access to Johnson and Johnson studies; contribute to protocol design to incorporate patient and site voice and local insight.

Additional Responsibilities may Include:

• Lead program-wide global Advisory patient councils.

• Map out data sources and partner organizations/suppliers that will help address recruitment challenges.

• Support building data-based CRM tool tracking site engagement metrics.

• Attend congresses to understand PSE landscape within the indication / TA.

• Mentor & support onboarding of new team members.

• Foster employee engagement, inclusion, and Credo Behaviors.

Qualifications/Requirements:

• BS degree or equivalent, preferred areas of study include Life Sciences (Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)

• Minimum of 6 years in Pharmaceutical, Healthcare or related industries.

• Requires clinical research operational knowledge and experience across multiple phases of studies (Phase I-IV); knowledge of GCP and a good understanding of the processes associated with study / site feasibility, study/project management, monitoring, clinical and regulatory operations.

• Broad-based experience in data analytics / evaluation; ability to leverage, interpret, represent, and drive unbiased data insight into clinical trial operational planning.

• Advanced skills to develop deep insights, uncover unmet needs, drive innovation, inspire, develop, collaborate, and lead within a global matrixed team.

• Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict. Strong presentation and communication skills.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United Kingdom - Requisition Number: R-026901

Europe (BE/FR/DE/ES/IRE/IT)- Requisition Number: R-027623

Switzerland -Requisition Number: R-027628

United States (East Coast)- Requisition Number: R-027630

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

For United States applicants:

The anticipated base pay range for this position is $115,000 to $197,800 (USD)

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

- Vacation - up to 120 hours per calendar year

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year

- Holiday pay, including Floating Holidays - up to 13 days per calendar year

- Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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