Legal Policy Counsel – Contracting and Know-How (SaaS & AI Focus)
Knowledge & Policy Team in the TR GCO – Customers & Commercial Team
Reporting to: Head of K&P team
Overview:
We are seeking a highly motivated, qualified or recently practising commercial lawyer with deep experience in SaaS contracting and a strong understanding of AI-related legal considerations to join our Knowledge & Policy Team, within the GCO Customers & Commercial Practice Group. This is a specialist role focused on maintaining and constantly innovating our customer contracting framework, including our terms and conditions playbooks, template agreements, and know-how materials. You’ll help strategically shape how our legal team negotiates and drafts by ensuring we provide state of the art, clear, practical, and commercially aligned guidance.
About The Role:
- Stay on top of modern cloud and SaaS developments, draft and update template contracts, clauses, and supporting guidance using industry best practices, ensuring alignment with evolving business and legal risk appetite.
- Maintain and continuously improve/innovate our customer contract playbook, including fallback positions and rationale for use in negotiations with an aim to enhance the customer experience and shorten the journey to signature
- Partner with legal team members to remove friction or ambiguity in contracting, bring speed, create real leverage and propose clear, scalable improvements to create the best contracting experience in the industry for our customers.
- Monitor legal developments and market trends, particularly in SaaS and AI, and translate them into actionable guidance for the legal team.
- Support knowledge-sharing initiatives and lead the creation and delivery of resources to inspire and upskill legal colleagues.
- Act as an owner on contracting positions, helping drive consistency and quality in negotiations across the legal team.
- Collaborate cross-functionally with legal, sales, commercial policy, and risk & compliance teams to ensure playbook positions reflect broader business objectives.
About You:
- Qualified lawyer (or equivalent experience) with substantial in-house or law firm experience negotiating complex SaaS and technology contracts.
- Deep understanding of key contracting issues in SaaS, including data, privacy, liability, IP, AI use, and service levels.
- Strong drafting skills and a passion for innovating contracts using clear, concise, and user-friendly legal language.
- Practical and commercial mindset, with the ability to translate legal risk into business-aligned guidance.
- Genuine desire to move into a strategic knowledge support role
- A self-starter with a genuine interest in legal innovation, transformation, know-how, process improvement, consistency, and enabling scalable legal support.
- Collaborative, curious and communicative, with experience working in or alongside policy, legal operations, or knowledge management teams.
Desirable:
- Experience developing or managing a legal playbook or knowledge hub.
- Familiarity with generative AI use cases in legal contracting or legal tech tools.
#LI-KL1
What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
DISCLAIMER
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
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