Key Account Manager Wholesales
The Estée Lauder Companies Inc. (ELC) is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories. In Switzerland, ELC is represented by following brands: Estée Lauder, Clinique, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, TOM FORD, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, KILIAN PARIS, Too Faced, Dr.Jart+ and BALMAIN Beauty.
Are you passionate about the beauty industry and you thrive in a fast-paced, dynamic and multicultural environment? If so, we have an exciting opportunity for you!
We are looking for an experienced Key Account Manager (KAM) Wholesales to drive sales and business development for a selection of our wholesale retail partners across Switzerland, including both online and brick-and-mortar channels.
In this role, you will be responsible for managing and growing key accounts, developing strong customer relationships, and identifying opportunities to expand revenue and market share for the Estée Lauder Companies (ELC) brand portfolio. You will collaborate closely with cross-functional teams - including Sales, Digital, Marketing, and Operations - to build and execute strategic plans that deliver measurable results.
Key Responsibilities:
- Build and maintain strong relationships with key wholesale retailers in Switzerland across all levels
- Lead promotional activities and product launches to drive omnichannel growth and brand visibility
- Own the P&L for your accounts, setting and executing strategic plans to meet sales and profit targets
- Negotiate annual business plans in collaboration with internal cross-functional teams
- Work closely with internal departments (Sales, Supply Chain, Customer Service, Finance, Marketing, and more) to ensure smooth execution of account strategies
- Conduct regular business reviews with retail partners to evaluate performance and drive improvements
- Ensure excellent execution on the digital shelf - including availability, content, visibility, and customer engagement metrics
- Act as the main contact point for all sales-related topics and provide insights through reporting and analysis
- Monitor competitor activities and market trends to identify new opportunities and maintain a strong competitive edge in the Swiss beauty market
Your Profile:
- Proven track record and min. 3 – 5 years of work experience in a similar role, ideally in a multinational environment. Experience in FMCG is preferred.
- Knowledge of E-Commerce is an advantage
- Degree in Business Administration, or Commercial / Economics field
- Fluent in German and English, French language skill is an asset.
- Strong understanding of the local Swiss market
- Strong analytical, operative and strategic thinking skills
- Strong interpersonal skills, with the ability to collaborate and communicate effectively across teams and with external stakeholders.
- Proficiency in Microsoft Office tools and SAP
- Willingness to travel (10%-20% within Switzerland)
- A fantastic opportunity to work in an international, diverse, high-touch environment.
- A culture that fosters career development across multiple functions, and personal development opportunities through various training programs.
- A chance to be part of a company that creates prestige beauty products, while also prioritizing sustainability and environmental responsibility.
- A strong commitment to inclusion, diversity, and equity in the workplace.
- Perks related to work-life balance and prestige beauty.
Ready to take the next step in your career? Apply now and become part of a company that is shaping the future of beauty!
The Estée Lauder Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
