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Digital Account Manager GWM FSO Client Services 50-100% (Temporary)

UBS
Bezirk Lugano, Tessin
Teilzeit
vor 3 Wochen
Switzerland - Ticino, Switzerland - Western Switzerland, Switzerland - Zürich
Business management, administration and support, Operations
Global Wealth Management

Job Reference #

319255BR

City

Manno, Renens, Zürich

Job Type

Full Time, Part Time, Temporary / Contract

Your role

Do you want to be part of a new banking era and play a crucial role in the merger of Switzerland's two largest banks?

We’re looking for a digitally savvy colleague to:
  • plan client meeting appointments and keep them informed
  • address all Digital and Mobile Banking-related questions, e.g., Digital Activation for E/Mobile Banking
  • provide a personalized E/Mobile Banking experience
  • conduct remote 1:1 e-banking sessions to highlight UBS’ first-in-class digital solutions
  • assist with other tasks related to the migration support to ensure a smooth transition for clients

Your team

We are forming a new migration support team to facilitate the merger and support our domestic and international Wealth Management markets before, during, and after the client migration of former Credit Suisse clients to UBS. The contract is limited to the End of April 2026
You will be part of the highly skilled and motivated Digital Specialist and Outbound team within GWM Front Support Office Client Services. Our team is diverse, passionate about driving digitalization, and committed to delivering the best of UBS to our clients. We aim to cultivate a work environment that supports personal and professional development in line with individual aspirations.

Your expertise

  • experience in supporting a diverse range of domestic and international clients
  • ability to identify clients’ needs and act accordingly
  • curious mindset with the ambition to identify problems and opportunities
  • strong problem-solving skills with the talent to offer tailored solutions
  • excellent verbal communication skills in German, French, or Italian, and English. Additional languages are an advantage
  • systematic and enthusiastic approach to working
  • ability to handle different IT programs and communication channels

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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