About Teton
We’re building the data layer for point-of-care healthcare with real-time AI. Our platform helps providers automate documentation, manage acuity, and deliver safer, better care.
The role
Own the customer journey from contract signing to onboarding and long-term success. You’ll:
Coordinate smooth on-site installations
Build strong, trusted relationships with users
Troubleshoot with Product & Engineering
Deliver excellent service and resolve issues fast, which may mean joining a night shift and traveling.
Support account growth and champion customer feedback
What we are looking for
Experience as a Customer Success Manager in SaaS or other tech enabled services.
You are proactive, high sense of ownership and agency, passionate, and like to work in a dynamic team.
You enjoy visiting customers regularly and are committed to understanding their needs.
You are adept at onboarding and training new users.
You’re excited about being part of a team that implements solutions and initiates new customer relationships.
You’re great at structuring and planning.
You are curious and have an outgoing profile with excellent interpersonal skills.
Must speak German and English; French highly desirable.
What we offer
Competitive salary.
Work with state-of-the-art technology in a pioneering field.
Office in the center of Zürich.
A vibrant, learning-focused work environment.
A role where you can make a significant impact on healthcare delivery.
What it's like working at Teton
We’re a growing team of extremely hard-working and talented people. The learning curves are steep, and expanding your skill set is not just encouraged — it’s expected. It’s a hands-on environment where you’ll be challenged, supported, and constantly learning.
We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride and not just a job – jump on board 😊
