Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

For our location in Zurich, we are looking for a

Facilties Coordinator (m/f/d)

The Facilities Coordinator will assist the Facilities Manager with operational activities. The key responsibilties are:

Client/Stakeholder Management 

• Provide superior customer service to meet or exceed on-site client’s expectations 

• Communicate and interact at all levels modulating content and ways of communicating accordingly.   

• Supporting in the delivery of KPI’s and SLA’s defined within the contract.

Operations Management 

• Day to day management of Corrigo helpdesk system for designated sites, ensuring WO are closed within SLA & customer updates are timely & communicated in a professional manner 

• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times 

• Develop a close working relationship with all of the vendors to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service. 

• Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues.  

• Proactively involved in ensuring that services are reviewed and refinements made to enhance these services 

• Assist in the implementation of Industry Best Practice operations 

Financial Management 

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner 

• Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies. 

HSE, Security & Quality Management    

• Conduct regular audits to ensure safety procedures are in place & working 

• Follow the JLL Contractor Management procedures without fail 

• Ensure that all JLL contracted services are completed in accordance with all JLL procedures, statutory requirements, and the client procedures, guidelines and for Health and safety.  

• Understand & actively support JLL’s Quality Management program 

Your Skills & Experience

• Independent and self-managing worker

• Strong customer service skills- a great networker

• Ability to use initiative and remain calm under pressure

• Ability to multi-task and prioritize work commitments.

• Flexible approach to departmental requirements.

• Good educational background & a solid command of written & spoken English

• Good sense of humor & an approachable personality

Our offer

• Working together at eye level

• Space for personal growth, not only for work

• Acknowledgement of achievements

• The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:

Stefanie Korte

stefanie.korte@jll.com

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.